Offline / print pack
One page. Who to call, first 24 hours, document before demo.
Verify live before you drive.
Numbers below are public. Shelter status and boil-water change by the hour. If someone is trapped, call 911.
Who to call
911 Life threat, swift water, medical 211 Texas / United Way referrals 311 City of Houston (inside the city) 1-800-RED-CROSS American Red Cross 800-621-3362 FEMA helpline (confirm on DisasterAssistance.gov) 713-207-2222 CenterPoint (confirm on their site) 1-800-222-1222 Poison Control 800-252-3439 TDI help line 1-800-985-5990 Disaster Distress
First 24 hours
- People and pets out of standing water. Power only from a dry place.
- Photograph the waterline, rooms, and serials before you haul a sofa.
- Call the carrier. Write the claim number.
- Pull bulk water if it is safe. Open air out of the house.
- Do not start a flooded car. Do not sign a porch contract.
Document before you demo
Waterline with a measure. Two corners of each wet room. Contents close-ups. VIN if a car sat in it. Then you can tear out wet drywall. Not before.
Links to open on a phone
- Red Cross open-shelter finder
- Harris County shelter dashboard
- Ready Harris
- Harris County Flood Warning System
- CenterPoint outage center
- DisasterAssistance.gov
- htx.io/tools/shelter-script (questions to ask before you drive)
- htx.io/tools/flood-map
Short URL for this page: htx.io/print